标题: 外企招IT SUPPORT [打印本页] 作者: 小非凡 时间: 2011-3-7 15:10 标题: 外企招IT SUPPORT 以下是我前同事发给我的招聘信息:
要求:外语要好,因是外企老外多,要能沟通。
工作内容及职责:
MS 2003 server.系统支持的
Main responsibilities
Position-holder is responsible to:
• carry out planned maintenance/training;
• supervise and maintain “Helpdesk Tickets” in GTMS (Global Ticket Management System).
• registration of IT defects/problems in GTMS;
• performance and/or assistance in IT pre-studies;
• guarantee updated hard- and software;
• give first and second line assistance and user training;
• give proposals